Frequently Asked Questions

Where do your crickets come from?

Our crickets are 100% Canadian and grown in Ontario. They are processed and prepared with our specific requirements to get you the best tasting product with a fine grind, mild taste and light colour.

Where is the scoop?!

Your scoop is inside the bag. 

How long does shipping take and how do I track my order?

Canada: To be able to provide you with free shipping, we ship our bags using Canada Post Lettermail. This service delivers in 4-15 business days. 

What if I don't like the product?

Love it or we'll send you a refund, it's that simple. Simply send us a note saying you didn't LOVE it and we'll give you your money back, no questions asked. All we ask is that you let us know how we can improve the product! 

I need a pretty big order, is there a wholesale or bulk buy option?

If you're looking for a one time order or looking to carry our products in your retail locations please contact pat@earthproofprotein.com

At EarthProof, we believe in full product transparency. If you have any questions or concerns a member of our team would be happy to speak with